Privacy Policy

At LoadEx, we value and respect your privacy. This policy outlines how we collect, use, protect, and share your personal information when you interact with our website and services. By using our website, you agree to these terms.

01Information we collect

We may collect the following types of information:

• Personal information: name, email address, phone number, company details, and other information you provide through forms or registration.
• Usage data: IP address, browser type, device information, and pages visited, to improve website functionality.
• Cookies and tracking technologies: data collected via cookies to enhance your browsing experience.

02How we use your information

• Providing and improving our logistics services.
• Responding to inquiries and providing support.
• Sending important updates, promotional content, and notifications (where consented).
• Enhancing user experience through analytics.
• Ensuring website security and compliance with legal obligations.

03Sharing your information

We do not sell, rent, or trade your personal information. We may share it only in these cases:

• With trusted third-party service providers to improve our services.
• To comply with legal requirements or respond to legal processes.
• In the event of a business transfer such as a merger or acquisition.

04Data security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

05Your rights

• Access and update your personal information.
• Request deletion of your personal data (subject to legal obligations).
• Opt out of receiving promotional communications.

06Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.

07Contact us